Policy

EVAMELE SWIMWEAR POLICY:

EXCHANGES

We want you to have a suit/product that you love, so we happily offer exchanges on all U.S. orders! Swimwear can be exchanged for a store credit only so you can select your preferred size. If it didn't fit perfectly or if you don't absolutely love your piece you can purchase something else. 

ALL EXCHANGE INQUIRIES NEED TO BE ACCEPTED 

ABSOLUTELY DO NOT send back merchandise to us if your exchange is not accepted Return address will be provided once accepted. 

PLEASE ALLOW 30 days for return/ exchange inquiries to be reviewed.  

Exchanges must be initiated and postmarked within 30 DAYS of your order being shipped. If it has been longer than 30 days, your exchange will NOT be accepted.

The customer is responsible for shipping expenses or price difference on any exchanges.

Exchanges for store credit only. 

If an exchange is accepted you must ship item back within 7 days. Please allow 7 days for Item to be returned back after received.

Items must be in ORIGINAL CONDITION, which means:

Items marked as "Final Sale" are not eligible for exchange. (Sale items)

*NO EXCEPTIONS*

DEFECTIVE ITEMS

If you receive a defective item contact us by providing us with pictures and we will send you a replacement or store credit.

REFUNDS

No returns or refunds unless item is no longer available (inventory or workman error on our end)if this is the case you will receive a full refund to original payment method used. 

This no payment refund policy is due to most items being placed during a pre order window and cannot be changed once order is placed on our end with manufacturing department. On a case to case basis we can sometimes provide a credit.

Please reach out to alanafiguerres@gmail.com for exchanges or all other inquiries.

Mahalo, Alana